General Warning

Darts is a sport that can pose a high risk of injury, so please ensure that anyone under 18 is supervised by a responsible adult when they are playing.

Order Fulfilment

All orders will be packaged and dispatched from:

51 Fern Street
Cwmbwrla
Swansea
SA5 8BG
Wales
United Kingdom

Dispatch Time, Shipping Method & Delivery Costs

We aim to dispatch orders upon successful checkout within 24 hours of receiving payment/payment clearing, with early posting only on Saturdays and no posting on Sundays. Please note that there are some circumstances (i.e. postal difficulties) that are not governed by us and in such cases (bank holidays, mail strikes/delays in the postal service), delivery time may be extended.

As we dispatch all items using first class tracked/signed services, we are able to follow them from point of dispatch through to delivery. This helps us (especially in circumstances where postal difficulties have had an influence such as those highlighted above), to know exactly where the items are at any given time. In cases where items are shipped using European and Worldwide services, more specifically Canada and The United States of America, delivery time can vary substantially.

Delivery Addresses

It is the sole responsibility of the customer to provide Quantum Darts with the correct and current delivery address  including and especially the postcode. If any issue arises relating to incorrect delivery addresses, we do not accept responsibility and any additional costs (such as re-delivery of items if items are returned to us), will be chargeable.

We are unable to deliver to PO boxes.

Import Duties (International Orders)

Quantum Darts will not falsify any customs declarations required on parcels for International orders. It is the customers responsibility to pay any local import duties that are applicable on receipt of their items.

List Of Shipping Destinations

We are currently able to ship to the following;

  • United Kingdom (£2.20)
  • Countries within the European Union (£8.30)
  • United States of America (£9.40)
  • Canada (£9.40)
  • Australia (£9.70)
  • New Zealand (£9.70)
  • Japan (£9.40)

These shipping options are available to select at the checkout stage.

Payment For Goods

We have chosen to use PayPal as the payment service provider on our website, as it is widely used across the web and a reputable method. Once chosen items have been added to the basket, simply use the checkout button, which will take you to the secure payment portal. If you do not have a PayPal account, simply use PayPal as payment method and then use a credit or debit card.

Returns Policy

If you are unhappy with your purchase you may return items within 14 days of receipt for an exchange or full refund. All goods returned must be in perfect condition as originally supplied with packaging unopened and any dart barrels in particular will be subjected to inspections to highlight any sign of use.

Unless items are faulty, it is the obligation of the consumer to pay for any services used to return items. It is also recommended that you use a tracked service to return items as Quantum Darts will not be held responsible if these items are lost on their return journey and we will be unable to reimburse you in these circumstances.

Refunds

Refunds will be processed no later than 14 days after receipt of the returned items & using the original payment method used.

Contact Us

Our contact details can be found by clicking on this link:

Contact Us

Note: By placing an order with us you agree to the terms and conditions set out above.